Privacy Policy

Privacy practices and policies

SyncVault is a trading name of SoundVault Ltd.

This notice discloses the online data collection and use practices for the SoundVault website located at www.SoundVault.tv that is owned and operated by SoundVault Limited, a company registered in England and Wales with company registration number 6602618, and registered address 303 The Pill Box, 115 Coventry Road, London, E2 6GH, United Kingdom.

This privacy policy sets out how we use any personal data you give us, what data we share with third parties in order to provide our services, and what rights you have over your data.

In order for SoundVault Limited (“SoundVault” “We” ‘Us” “Our”) to be able to provide you with the Service (as defined in the Terms and Conditions) as well as to be able to provide you with offers and services available from SoundVault, we collect personal data from you. The data we collect from you is mainly provided by you when you register for our Service, but some data is also collected automatically through your use of the Service.

It is very important that you read through this privacy policy before you subscribe to our Service.

SoundVault maintains a strict customer information privacy policy to protect any personal information that you may give us. By visiting the Websites you understand and agree with the terms of this policy as it may be modified by SoundVault from time to time, at our sole discretion. We will indicate any changes by updating the date at the top of this policy. We encourage you to review this policy from time to time. Your continued use of the website following any changes to this policy will signify your assent to such changes.

Informations collected

SoundVault collects the following personal data from you in order to provide the Service:

1. Registration

Registration information including name, address, country, phone number, email address, IP address, and other information which you voluntarily may provide when you sign up for our Service. Broad, non-specific location, about where you are which we derive from your IP address. The music you listen to and your interaction with the Service. This allows us to make recommendations to you and suggest relevant music and Services to you. We hold this information for as long as you have an account with us.

When you search, save playlists and download tracks on our Websites, hard drives and via third party portals we may collect and store the details of your activity to help us improve our search functionality and deliver a better service.

2. Technical Information

Technical information necessary to operate the Service. This includes the type of browser and device you use, cookie data and URL information, network connection type, browser type, language and information enabling digital rights management and operating system. Widgets, which may be used to show personalised content or advertising.

3. Payment Data

The type of personal information listed below is only collected in order to offer you additional features. We will never process any of the following information unless you have chosen to share it with us, or decided to opt out from the features. When you pay for a product or service online, your credit card details are processed over a secure internet service operated by our third party payment provider Paypal and all credit card details submitted are not visible to SoundVault Limited employees.

4. Cookies

We use cookies to keep track of your session when you use our Websites. We also use cookies to verify the identity of users when they log in. Cookies are small files which are transferred from the Websites and stored on your computer's hard drive. Most browsers are automatically set to accept cookies and you should be able to configure your browser to refuse cookies if you wish. This may, however, affect your ability to use all the features on our Websites. We do not use cookies in a way that can identify particular individuals. For further information please review our cookies policy.

5. Traffic Data

Traffic data is logged automatically on our server, information such as your IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit on our website, but not in a way that identifies any individual.

Spyware

We do not use "spyware" web bugs or any hidden identifiers or other similar devices to gain access to information, store hidden information or to trace activities of users.

Newsletters, Advertisments and Promotions

You may separately have accepted to be exposed to commercial messages, newsletters and advertisements sent by SoundVault when using the Service. If you do not want to be notified about these offers or news you may always opt-out from such information by following the instructions in each notification that you receive.

Information Storage

The information is stored on our servers and on paper, and appropriate technical and organisational measures are kept in place to stop unauthorised or unlawful access, accidental loss, destruction or damage. This information will be maintained for the duration of our business relationship and for a maximum period of 7 years beyond that relationship for tax and legal reasons.

With whom we may share your data

We share personal data with a number of third party services for the purposes of order fulfilment, video monetisation, statistical counting, and service improvement. By registering on the Websites you consent to the processing of data about you by the third-party services listed below for the purposes of order fulfilment, account administration, and statistical counting.

If you sign up for our Service via a third party, we share some information with them and they share some information with us in order to enable your account. We may further share information with our music industry partners, customers and other cooperation partners in order to help them understand how the content is performing, with marketing partners who help us with promotional efforts, and with advertisers that allow us to offer services and promotional communication and help us understand how the users interact with advertisements. We may also share information with analytical providers in order for us to analyse how our users use the Service and to improve their user experience.

We may share your information with another organisation which buys our company or our assets, or with another organisation from whom we acquire a company or business, and in the course of any preceding negotiations with that organisation, which may or may not lead to a sale or acquisition (as applicable).

We may share your information with our funders or potential funders, such as our bank and with our professional advisers who have a reasonable need to see it.

We will give third party providers who supply services to us (for example, as part of hardware or software maintenance) or who process information on our behalf (such as a hosting company or domain name registrar or naming authority) incidental access.

We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.

Monetization: Youtube and Google Adsense

Monetizing your videos requires you to agree to YouTube's terms and conditions for advertising, as well as their privacy notice. To do this, open your YouTube channel and select ‘Video Manager’ from the menu. You should then see a submenu with the label ‘Monetization.

YouTube applies advertising to most videos that use copyrighted music, including music downloaded from SoundVault, through the AdSense service. Videos you produce and upload to YouTube using our music may have ads inserted by third-party networks. To monetize your YouTube videos, you will need to buy the appropriate license and select the monetizable tracks filter during your search.

Changes to this privacy notice

Occasionally it may be necessary for us to make changes or alterations to this privacy policy. It is your responsibility to check the Websites for such changes.

Your order is covered by the privacy policy which is in force at the time you place an order.

How you can contact us

If you have any queries regarding our use of your personal data then please contact our Data Protection Officer via the contact details on our Websites.

Your data protection and rights

In accordance with the provisions of the EU General Regulation 2016/679 of the European Parliament and of the Council, of 27 April 2016 and the Organic Law 3/2018, of 5 December, on Data Protection, your personal data, may be processed by SoundVault for the purpose of compliance and execution of the contractual relationship, the legitimate basis for such processing being that provided for in Article 6.1.b) of the EU General Regulation 2016/679, of 27 April.

You have the right to request a copy of the information we hold about you, to ask us to stop using your information, and to request that we close your account. To file a subject access request, please get in touch via the contact details on our Websites.

You have the right to request the removal and or deletion of your information in some circumstances such as where you no longer need it or you withdraw your consent (where applicable). If we’ve shared your personal information with others, we’ll let them know about the erasure where possible. If you ask us where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.To request the removal or deletion of your information, please get in touch via the contact details on our Website.

You have the right to rectification if the personal information we hold about you is inaccurate or incomplete. If we’ve shared your personal information with others, we’ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so we can contact them directly. To request rectification of your information, please get in touch via the contact details on our Website.

You have the right, in certain circumstance, to obtain personal information you’ve provided us with (in a structured, commonly used and machine readable format) and to reuse it elsewhere or ask us to transfer this to a third party of your choice.

SoundVault reserves the right to suspend or close user accounts which have breached the copyright and recording rights of the music offered by SoundVault. Suspension and closure of accounts deemed to be in breach is permanent and irreversible.

Further information about data protection compliance including the online Register of Data Controllers can be found at https://ico.org.uk/.

Last updated November, 2021.